We all had waited for almost 2 years since Covid-19
restricted our travel for business or leisure (Outing, Vacation, Staycation).
We are finally happy to see the business as usual. But the sense of travel is
highly changed due to long lockdown/flight ban period that changed the usual
habits or way of flying to habitual of home luxury or comfort.
To keep the conform and new expectations of flyers Airlines
need to work on the SMART LUXURY experience of economy class passengers. An
Airline that is Luxury in Smart way by providing less product offerings but
superior quality and personalized selections, for example, it’d EITHER suggest
you a special offer for an extra bag, if you prefer to fly with many OR REDUCE fare with no luggage, if you travel with carry-on luggage.
There is a lot more to work to challenge standard
conventions, goes beyond expectations and strives to redefine a new standard in
international travel experience for customers with a global mindset that enhances
our travel experience with
# PRODUCT
# DIGITAL EXPERIENCE
# BRAND PURPOSE
SMART LUXURY must reach to in-Flight services. Flyers need a big change in their flying experience, like flying long flight with 5-10 hours of journey, how about having a SKYCOUCH to rest at with lesser disturbance of other in-flight services.
How about having a Luggage Service, your luggage that can be
packed by your family member, Picked by Airline’s Taxi and will reach directly
to the airport without you being going to home from your office to pick up and
spend time and money together. There are amazing things that Airlines can do
improve for Out-Flight experience beyond limits.
While in the same Covid-19 period the Airlines have
brainstormed and have attractively developed their apps and notification system
to flyers, as travelers became more habitual to have information on thumb on
the mobile screen and there is nothing wrong to say they are addicted.
However, there are still many more features that Airlines need
to develop in their digital mobile app notification that will be exciting to
have for the future travel:
Ø Reminder to leave for the Airport
Ø Check-in Counter Details
Ø Baggage drop-off counter details
Ø Departure Gate details
Ø Flight delay/Cancellation
Ø Reminder to walk to your gate (Factoring in distance from current location)
Ø Promotions in the airport
Ø Alert when boarding begins
Ø Alert for final boarding call
Ø Connection information
Ø Gate Changes
Hope to see some dynamic changes in near future ALL THE BEST
#AirAsiaIndia #AirIndia #AirIndiaExpress #AkasaAir #GoFirst #IndiGo #JetAirways
#SpiceJet #Vistara
#SmartLuxuryFlight
#SkyCouch
#AirlineTaxi
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